What is Useful AI?
It's AI that does work in the real world.
It's not a computer science project buried deep in your organization that gobbles up money and produces little of value.
The big language models like Gemini, GPT4, Claude, Mistral and many others will do real work for you if you ask the right questions.
These days you can ask them about almost anything and get useful information.
Another example of useful AI is the AI features that are built into many products.
Some of them work behind the scenes, and some of them present useful information to you in various ways.
You may have some of these available in applications you use and not be aware of them.
You can go to an LLM like Gemini and ask what AI features are in an application you use.
Or you can ask the vendor.
Custom Generative AI Chatbots are an important type of useful AI.
There are a variety of no-code tools that make it easy to build them.
These chatbots can contain links to websites, search engine requests, and more.
You can load various types of documents into their knowledge base.
You can connect them to other systems with API's.
You can give them instructions that define their behavior.
There are a number of good uses for these chatbots.
Externally, a chatbot based on your website can help people get information about your company, products, and services.
A chatbot can also connect to your help pages and documentation.
This can reduce the load on your support staff while giving customers and prospects fast answers.
Internally, chatbot technology can give your employees access to many types of information that help them do their jobs.
Your intranet is probably bigger than your internet.
Search engines can help employees find things in your intranet, but they are not as effective as chatbots.
Chatbots give you predigested information and a way to ask questions about the information.
Search is yesterday's technology.
No-code chatbots are not costly to build.
They are dirt cheap compared to a chatbot that requires a lot of work by programmers.
They do more than the hard-coded chatbots that you commonly see on websites.
If you would like to learn how a chatbot can be useful for you, please contact me.